Privacy Policy
We care about your data
Joining Lendit means you're not just part of Singapore's largest peer-to-peer rental marketplace; you're placing your trust in us. That's a responsibility we don't take lightly. We've crafted this Privacy Policy to ensure you understand what information we collect, how we use it, and the steps we take to safeguard your data. Should you have any questions, feel free to reach out at info@lendit.sg.
Who are we?
We're Lendit Pte Ltd, the team behind your go-to platform for renting and listing items. Operating under the name Lendit, we're officially located at 22 Sin Ming Lane #06-76 Midview City, Singapore 573969. Our registration number is 202409510R. Lendit (“Lendit,” "us", "we", or "our") operates http://lendit.sg (the "Site") and provides the “Lendit Service” (“the Service”, “our service”). This is the page where we inform you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
Your Personal Information is used only for providing the Lendit service and for improving the Site and by using the Site and our service, you agree to the collection and use of information in accordance with this policy and the Terms.
Information We Collect
Submitted Information: To ensure a secure experience for all, we ask for certain details like your name, email, phone number, and a photo for account verification. This might also include your address and employment or other personal details (“Personal Information”).
Device Usage Information: Like many other site operators, we collect information that your browser sends whenever you visit our Site ("Log Data") which Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type or version, pages of our Site that you visited, the time and date of your visit, time spent on those pages and other statistics. Further, we may use third party services that collect, monitor and analyse this data which can help us improve our Site and your general site experience with us.
Permissions: With your explicit consent, we access certain data such as your photos and camera (to upload item images) and geolocation (to show relevant listings).
Social Media: If you choose to connect your social media accounts, we'll collect information from those platforms as well.
Cookies: Our website and app use cookies to enhance your experience. While cookies don't store financial details, they help us tailor our services to your preferences. You can manage cookie settings through your browser or device.
Communications: Your Personal Information may be used to contact you with newsletters, marketing or promotional materials and other information that you consent to having or being contacted for.
NRIC Data usage: We store your identification documents in form of NRIC and/or Passport in order to process payments using Stripe payment platform and may use it to file a report to police should a case of theft and/or a disputes between the lender and borrower arise.
How We Use Your Data
Our primary goal is to provide and enhance the Lendit service. This includes facilitating rentals, maintaining safety, offering customer support, and introducing you to new features or services we believe you'll love. We also use your data to comply with legal obligations and enforce our terms.
Sharing Your Information
Your trust is paramount, and we pledge never to sell your data. Information sharing is limited to necessary parties, such as service providers like Stripe for payment processing and users you're transacting with. We also collaborate with legal authorities when required and share data with services that support Lendit's operations.
Your Rights
You're entitled to access and update your information through your Lendit account. Where applicable, you can request data deletion, object to or withdraw consent for data use, especially for direct marketing or under specific legal grounds.
General Data Protection Regulation (GDPR)
We reserve rights to retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you. The right of rectification. The right to object. The right of restriction. The right to data portability The right to withdraw consent
Data Storage and Security
Protecting your privacy is our top priority. Data transmission is secured via SSL encryption, and sensitive information is stored in encrypted form. While some data may be processed outside the EEA, we ensure stringent safeguards are in place. Data Protection
Your privacy is taken seriously, and we will only use the data and information for the purpose stated in this Privacy Policy, but no method of transmission over the Internet, or method of electronic storage, is totally secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Collection and Use of User-Uploaded Images
We understand that your uploaded images are personal and sensitive. Our app collects and stores these images solely for the purpose of verification and listing them for other users to view. We never use these images for marketing or any other purposes without your explicit consent.
Creditworthiness
For certain rental plans, we might evaluate your creditworthiness through agencies like Experian, sharing necessary information like your full name and financial history. This helps us provide better service and maintain the integrity of our transactions. Feedback and Complaints
Your feedback matters to us. For complaints or questions, please contact us at info@lendit.sg. If you're unsatisfied with our response, you may escalate your complaint to the relevant regulatory authority.
Policy Updates
This Privacy Policy is effective and will remain in effect unless changes are made which changes would take effect immediately after being posted on this page. We regularly update our privacy policy to reflect changes in our practices. Significant updates will be communicated via email or our website.
Thank you for choosing Lendit. We're here to make renting and lending easy, safe, and enjoyable for everyone.